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Mountain one online banking


mountain one online banking

Huntington provides online banking solutions, mortgage, investing, loans, credit cards, and personal, small business, and commercial financial services. Welcome to Our New MCU Mobile Digital Online Banking Suite. Our goal is to make your financial experience smooth, And it's all in one convenient place. With our online banking service, you have a virtual bank branch wherever you have a computer. Schedule payments, move money from one account to another and more.

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Mountain one online banking -

Online Banking Help - Answering Your Questions

1) Why do I have to complete the update?

Our Online Banking technology includes Multi-Layered Authentication. This requires you to complete a one-timeenrollment which activates your account for access to Online Banking. You must complete this update to access your account information online. It is intended to provide you with the best security possible. Multi-Layered Authentication consists of validation and authentication of an individual using more than one method of verification. Generally, this is accomplished by verifying three things:
  1. Something you are, in the form of identifying information like your dog's name or where you went to high school.
  2. Something you have, for example a driver's license, or a security token.
  3. Something you know, such as a Password.
Item #1 - You will need to create three (3) question and answer pairs. This allows us to verify that you are in fact, you, by presenting you with a question that only YOU know the answer to. If you don't answer the question correctly, you will not gain access to your accounts.

Item #2 - You will also need to create a "Security Key". This allows you to verify that you have reached our Online Banking site, and not some other site. Every time you attempt to log in to your accounts, we will send you a graphical representation of the Security Key that you created. If you do not see that Security Key or it is not the one you created then you know that you are NOT at OUR site. If this happens, please contact us immediately.

Item #3 - This is one that you already know. This is your Password.

2) How does the login process work?

It is our commitment to you that access to your financial information is appropriately secure. We have taken enhanced measures to secure our Online Banking site.   As always, if you have any questions or concerns regarding these changes please contact us.  The following details what you should expect.

Summary of the First Time you log in after the mandatory Security Update:

The login process is as follows:
  • Login is a multiple step process instead of one screen where you enter your User ID and Password.  First, you must enter your User ID and the Random Code.
  • You will then be asked to answer one of the challenge questions. If you choose to remember your computer you will bypass this step. Remembering your computer is on the last step of the login process.
  • The last screen will prompt you to verify the Security Key Image that you selected during the security update and to enter your Password. You may select to remember your computer here.

3) What is the Random Code?

The Random Code is an extra security measure used to eliminate fraudsters from randomly selecting account numbers.  It is randomly generated each time you try to log in.

4) What is my Security Key Image?

The Security Key Image is used to help you identify our Online Banking as a legitimate site. The text word or phrase you select will be converted to an image.  When you log into Online Banking you will see the Security Key Image on every page.

Some things to keep in mind:
  • Use a unique set of characters or word(s) that you can use to identify our Online Banking site has your Security Key Image
  • Please do not enter any Passwords

5) What does "Remember this computer" mean?

If you choose to remember your computer, you will not be prompted to answer one of the questions you set up during enrollment. You will still have to enter in your User ID, Password and the Random Code. You can remember your computer after you have completed the initial enrollment and login. The system uses information about your hardware and software to recognize a remembered computer. If you delete your browser cookies on your PC, you will have to re-remember the computer. The secure cookie will periodically expire on your computer and will require you to remember your computer again.

6) What does "Do not remember this computer" mean?

If you are using a computer that is accessed by numerous users (Ex. library or at airport kiosks) we recommend that you do not remember your account on this PC. We only recommend you remember your personal computer at home or at work.

7) What is a secure cookie?

A secure cookie is a small text file with hashed content that is placed on a computer to help identify the user.  In this case, the cookie that is stored on your PC during login lets you bypass your personalized security questions whenever you access Online Banking in the future. The secure cookie will periodically expire on your computer and will require you to remember your computer again.

8) Can I remember my account on another computer?

Yes. You can remember your account on more than one PC.

9) Can I, my spouse and children remember our accounts on the same PC?

Yes. You can remember numerous accounts on the same PC. This will bypass the security questions when you log in.

10) Do I have to re-remember my PC when I delete my cookies?

Yes. The system uses your PC hardware and software information to recognize you are a legitimate user. If you delete your cookies, the information is no longer available to authenticate your login. You will be prompted to answer one of your security questions.

11) Why do I have to remember again when I use a separate browser on the same PC to access Online Banking?

When you remember your account on a certain PC it stores software and hardware information used to access Online Banking. The system stores information like your browser (Internet Explorer, Netscape, Firefox) and operating system (Windows XP, 2000, Macintosh). If you access Online Banking with anything different for future logins, you are required to remember the new system information.

12) What if I forget my Password or the answers to my questions?

Please feel free to contact us by phone and we can reset your session.

13) Can I change my questions and/or my Security Key Image?

Yes. Once you log into your account you will have access to change your questions and/or your Security Key Image.

14) What browser should I use to access Online Banking?

Recommended Browsers:
  • Google Chrome™ (versions 38.0 and above)
  • Microsoft® Internet Explorer® (versions 11.0 and above)
  • Mozilla® Firefox® (versions 34.0 and above)
  • Safari® (versions 7.1 and above)
  • Microsoft Edge® (versions 25.0 and above)
Источник: https://online.mountainone.com/servlet/SLogin?requestType=vhtml&template=/c/custom/help/mfaHelp.vm&defaultLanguage=en
   User Guide

Bank using our mobile app

  • View your account balances
  • View your statements for up to 18 months
  • Transfer money to and from your accounts with any financial institution
  • Pay bills and plan your budget
available in the app store button android app on google play button

Your security is our priority

  • Bank securely - our 128-bit SSL encryption protects your information. Visit our Security Center.
  • Set Up Real Time Alerts - stay informed with everything happening with your account.
  • CardProtect - the features offered with CardProtect enhance security on all your accounts including the ability to turn your debit card on and off as needed.
  • Share access - when adding additional people to your account, each person has their own User Name and Password. 

Features for Online and Mobile banking

  • Seamlessly bank on your desktop, mobile or tablet.
  • Deposit checks anytime, anywhere.
  • Turn your debit card on or off.
  • Access your credit information with CreditStory
  • Send and receive money with Zelle®
  • Your digital wallet makes shopping convenient and safe.
  • Login with the touch of your fingerprint or by using facial recognition
  • Share access safely with those you trust.
  • Set up your budget and track your spending
  • Set up real time Alerts. 


System Requirements

Источник: https://www.stockmanbank.com/pers/online-banking

Online Services

bill pay

Bill Pay

We Offer FREE BILL PAY Service to our members!

How does it work?

CU Bill Pay is a secure site that you can submit payment to creditors via your computer. Applications for this service are now available. You will be sent a User ID and User number to access this new service, along with easy to follow instructions for building your creditor information and submitting payments. Upon completion, you will be assigned a confirmation number for each transaction for your records. The amounts are deducted automatically from your credit union checking account. When you receive your monthly statements, each payee name will be listed for easy account reconcilement.

How much does it cost?

Bill Pay is a FREE service offered to all of our members. Other fees: Stop payment requests $12.00: NSF returns $28.00. Automatic overdraft transfers from other accounts to cover any shortage in the checking account will continue to be at no charge.

How can I get started?

Simply fill out the Electronic Bill Payment application. Start your CU Bill Pay service today.

Online Banking

CU Online™ is designed to provide you and your family with secure and easy access to your Mountain Heritage Federal Credit Union accounts over the internet. CU Online™ is open 24 hours a day, 7 days a week, and is available to Mountain Heritage Federal Credit Union members only.

To access CU Online™, you must be a member of Mountain Heritage Federal Credit Union and be enrolled in our system.

To use CU Online™, you must be using Internet Explorer 4.0 (or higher) or Netscape Navigator 4.0 (or higher) as your browser, and it must support 128-bit encryption. You can download one of these browsers by clicking on the respective icon at the bottom of this page.

CU Online™ employs industry leading security features to ensure that all of your transactions are conducted with the highest possible privacy and protection. All data is encrypted using 128-bit encryption, the strongest form available, and transfered via the Secure Sockets Layer (SSL) protocol between you and your Credit Union.

MasterCard Secure Code

MasterCard Secure Code is a system created to give you added security when shopping online. Selected merchants use MasterCard Secure Code. When shopping one of these merchants you will be asked for your Secure Code before you can complete the transaction. This code is only known by you and the Mt. Heritage FCU authentication system. click here and establish your Secure Code today.

EZ Card Info

Click to access credit card information

Mobile App

CU Online™, our Online Banking is available at your fingertips, helping you to gain financial freedom no matter where life may take you!
You can download the touchbanking app in your app store:

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App Store Badge

Looking out for the little guy!

Join Us Today


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THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the Mountain Heritage FCU website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Mountain Heritage FCU website.

We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Mountain Heritage FCU.
CLICK OK TO CONTINUE OR CANCEL TO ABORT.

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Источник: https://www.mhfcu.net/services.php

MountainOne Bank Mobile Deposit Terms & Conditions Agreement

Description:

The mobile deposit services ("Mobile Deposit" or "Services") are designed to allow you to make deposits to your checking, money market or statement savings accounts from your camera- enabled mobile device capable of capturing check images and information and electronically delivering the items and associated deposit information to the Bank or the Bank's designated processor. The device must capture an image of the front and back of each check to be deposited in accordance with the Procedures; must read and capture the magnetic ink character recognition ("MICR") line on each check; and must read and capture all such other data and information as is required by this Agreement or Federal Reserve regulations for the processing of these checks for payment. The Bank offers the benefits and convenience of the Services to you free. The Bank reserves the right to charge fees for the Services in the future, with the required documentation.

Agreements:

Mobile Deposit is facilitated through Online Banking.  Please note that the Online Banking Agreement (available through the Online Banking platform), the Deposit Account Agreement and Disclosures (provided at account opening) and other disclosures provided at account opening, as applicable, each provide information relevant to this Service.  You can access these agreements through the Online Banking platform.  Please call 1-855-444-6861 with any questions that you may have.

Hardware and Software requirements:

Required Software/Equipment - To use online services and to access, view, and retain electronic communications your system will need the following requirements:

•      A personal computer running a current supported operating system
•      An Internet connection
•      A supported Web browser
•      A valid email address
•      A PDF viewer such as Adobe Reader
•      A printer (Optional if you want a paper copy)

Recommended Minimum User Hardware and Connection

•      Standard PC or Mac (Dual Core /-2 GHz processor or higher / 4GB RAM or greater)
•      Microsoft® Windows 8 / 8.1 / 10 or Mac OS X 10.714((Mojave) through Mac OS X 11.0 (Big Sur)
•      Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit;
•      Internet connection capable of receiving, accessing, displaying, and either printing or storing communications received.
•      Supported browser for consumer and commercial users
•      Security, anti-virus and Spyware updates applied
•      A valid email address and telephone number

Supported Browsers by Operating System

It is always recommended to use the latest browser version available from the provider. The following browsers have been tested and determined to provide reliable user experience for our online services. Some of these browsers may present information or show minor behavioral or cosmetic differences, but generally support the use of communications and our retail and commercial banking applications functionality.

For Windows End-Users:

•      Microsoft Internet Explorer® 11 on Windows 8/8.1/10
•      Microsoft Edge on Windows 10  (88+)
•      Firefox® on Window  8/8,1/10 (85+)
•      Chrome™ on Windows  8/8,1/10 (88+)

For Macintosh Users:

•      Firefox  (85+)
•      Safari  14
•      Chrome™ on Mac OS X 10.14 – 11.0 (88+)

For Mobile Users:

•      iOS Devices on iPhone, iPad, iPod Version 8.2+                                       
•      Android Devices Version 4.1.2+

MountainOne is not responsible for any electronic virus or viruses a customer may encounter while using the internet.  It is the Banks recommendation for the customer to perform routine virus and malware scans for your PC by using a current supported virus and malware protection product.

Deposit Limits:

The Bank reserves the right to establish and assign to you deposit limits for the Service (including limits on the dollar amount and/or number of Checks that you may transmit through the Service each day) and to modify such limits from time to time in the Bank’s sole discretion, and you agree to comply with all such limits. Our current daily deposit dollar limit is $2,500and the daily number of items that can be deposited is five (5).  There is also a rolling 25day limit where a total of 25 checks can be deposited for a total of no more than $25,000.  If you make a deposit through this Service before 5:00 p.m. on a business day that we areopen, we will consider that day to be the day of your deposit. However, if you make adeposit through this Service after 5:00 p.m. or on a day we are not open, we willconsider that the deposit was made on the next business day we are open. 

Please refer to your Deposit Account Agreement and Disclosures for further details.

Fees and Charges:

The Bank offers the benefits and convenience of the Services to you free. The Bank reserves the right to charge fees for the Services in the future, with the required notification.

Endorsements and Procedures:

You agree to restrictively endorse any item transmitted through the Services as "Mobile Deposit MountainOne Bank". You agree to follow any and all other procedures and instructions for use of the Services as the Bank may establish from time to time. Endorsements must be made on the back of the check within 1½ inches from the top edge, although we may accept endorsements outside this space. Any loss we incur from a delay or processing error resulting from an irregular endorsement or other markings by you will be your responsibility. For a check payable to you and any joint owner(s) of your Bank account, the check must be endorsed by all such payees and you may only use Mobile Deposit to deposit such check into a Bank account jointly owned by all such payees. If the check is payable to you or your joint owner, either of you can endorse it. If the check is made payable to you and any non-joint owner, you may not deposit the check into your Bank account using the Services.

Check requirements (including image quality):

The image of an item transmitted to the Bank using the Services must be legible and contain images of the front and back of the Check. The image quality of the items must comply with the requirements established from time to time by the American National Standards Institute ("ANSI"), the Board of Governors of the Federal Reserve Board, or any other regulatory agency, clearing house or association. These requirements include, but are not limited to, ensuring the following information can clearly be read and understood by sight review of the Check image: the amount of the Check (both written and numeric); the payee; the signature of the drawer (maker); the date; the Check number; the information identifying the drawer and the paying financial institution that is preprinted on the Check including the MICR line; and all other information placed on the Check prior to the time of an image of the Check is captured (such as any required identification written on the front of the Check and any endorsements applied to the back of the Check).

Rejection of deposits:

After we receive Check images and all other required deposit information from you through the Service, we shall provisionally credit your designated account for the total amount of such Checks. The provisional credit is subject to final payment of the Checks and is also subject to your Deposit Account Agreement and Disclosures. You agree that all deposits received by us are subject to verification and final inspection and may be rejected by us in our sole discretion, and you shall be liable to the Bank for any errors, inaccuracies, breach of warranties and any other loss sustained by, or claim made against the Bank relating to such deposits. The Bank is not liable for any service or late charges that may be imposed against you due to the Bank’s rejection of any Check that you transmit for deposit through the Service. In all cases, you are responsible for any loss or overdraft plus any applicable fees to your account due to a Check being returned. You acknowledge and agree that, while we normally provide notice of rejected deposits, we may reject any Check transmitted through the Service in our sole discretion without notice to you, and we will not be liable for any such rejection or failure to notify you of such rejection.

Unpaid checks:

You are solely responsible for verifying that Checks that you deposit by using the Service have been received and accepted for deposit by the Bank. The Bank will provide you with notice of any deposits that it is unable to process because Checks were returned unpaid by the payer financial institution. In the event that the Bank credits your account for a Check that is subsequently dishonored and returned, you authorize the Bank to debit the amount of such Check plus any associated fees from the account. To the extent that funds in your account are insufficient to cover such amount, we shall debit the deficiency amount from any of your other account(s) with the Bank in our sole discretion. Our right to charge your account(s) will apply without regard to whether the Check was timely returned or whether there is any other claim or defense that the Check was improperly returned. You understand and agree, that since the original Check is your property, it will not be returned and the Bank may charge back an image of the Check, an ACH debit, or other electronic or paper debit, as applicable, to your account. You further agree that any image that we charge back may be in the form of an electronic or paper reproduction of the original Check or a substitute check. You may not use the Service to deposit a substitute check and you may not deposit the original Check through the Service or in any other manner if you receive a dishonored Check. You agree to comply with any additional instructions we may provide to you in connection with returned Checks.

Duty to report errors:

The Bank will provide you with periodic statements that will identify the deposits that you make through the Service. In addition, you may access the Bank’s Online Banking service for information about your deposits, returned items, deposit adjustments, Checks and other transactions on your accounts. You agree that it is your responsibility to review all such information that the Bank makes available to you in a timely manner to verify that deposits made through the Service have been received and accepted by the Bank and are accurate. Receipt of a Check by the Bank through the Service does not constitute an acknowledgement by the Bank that the Check is error-free or that we will be liable for the Check. You agree to notify us promptly of any errors, omissions, or discrepancies in a deposit within the time periods established in your Deposit Account Agreement and Disclosures.  You may notify us by writing to “MountainOne Bank, Attn: Customer Care Center, 93 Main Street, North Adams, MA 01247” or telephoning us at 855-444-6861. You agree to cooperate in any investigation by the Bank of any unsuccessful or lost transmission. Subject to applicable law, any failure by you to notify the Bank of any error, omission or other discrepancy in accordance with this Agreement and your Deposit Account Agreement and Disclosures shall relieve the Bank of any liability for such error, omission or discrepancy.

Availability of service/Contingency:

In the event you are unable to capture, balance, process, produce or transmit a file to the Bank, or otherwise comply with the terms or the Procedures for any reason, including but not limited to, communications, equipment or software outages, interruptions or failures, you will transport or mail the originals of all checks to the closest Bank location. The deposit of original checks at an office of the Bank shall be governed by the terms and conditions of your Deposit Account Agreement and Disclosures and not by the terms of this Agreement.

Storage, security and destruction/disposal of the checks:

After you receive confirmation that we have received an image, you must securely store the original Check for 14 calendar days after transmission to us and make the original Check accessible to us at our request. Upon our request from time to time, you will deliver to us within two Business Days, at your expense, the requested original Check in your possession. If not provided in a timely manner, such amount will be reversed from your account. Promptly after the 14-day retention period expires, you must destroy the original Check by first marking it "VOID" and then destroying it by cross-cut shredding or another commercially acceptable means of destruction. After destruction of the original Check, the image will be the sole evidence of the original Check. You agree that you will never represent the original Check. You understand that you are responsible if anyone is asked to make a payment based on an original check that has already been paid.

Presenting checks more than once:

Once you have used the Service to deposit a Check you agree not to present, or allow anyone else to present, that original Check or a substitute check of that original Check again for deposit through the Service or by any other means. If you or anyone else present a Check or substitute check for deposit more than once, in violation of this Agreement, you agree to indemnify, defend and hold the Bank harmless from and against all liability and damages that may result from any claims, suits or demands from third parties with respect to such Check or substitute check. You agree that we may debit from your Bank account the aggregate amount of any Checks that that are deposited more than once. To the extent that funds in your account are insufficient to cover such amount, we shall debit the deficiency amount from any other of your account(s) with the Bank in our sole discretion.

Your Authentication method:

You agree that we are entitled to act upon instructions we receive with respect to the Service under your user ID, password or other code or authentication method that we require (these components are referred to herein collectively as your “Authentication Method”). You are liable for all transactions made or authorized with the use of your Authentication Method. We have no responsibility for establishing the identity of any person who uses your Authentication Method. You agree that if you give any component of your Authentication Method to anyone or fail to safeguard its secrecy, you will be in violation of your obligations under your Deposit Account Agreement and Disclosures and this Agreement. You agree to take appropriate steps to ensure that all components of your Authentication Method are protected and kept confidential. You agree to indemnify and release us from any and all liability, and agree not to make any claim or bring any action against us, relating to our honoring or allowing any actions or transactions that are conducted under your Authentication Method or acting upon instructions, messages or authorizations provided to us using your Authentication Method. By accessing the Service with your Authentication Method, you authorize us to complete the requested transaction(s) through the Service. Any requests or instructions we receive from you through the Service using your Authentication Method shall be considered “in writing” under all applicable law and shall have the same force and legal effect as a writing signed by you. This includes, but is not limited to, inquiries, deposit transactions, Checks deposited, Check images, changes to accounts or services or any other communication you provide us through the Service using your Authentication Method.

Data security:

You will complete each deposit promptly. If you are unable to complete your deposit promptly, you will ensure that your mobile device remains securely in your possession until the deposit has been completed. It is your responsibility to establish and maintain procedures to safeguard against unauthorized deposits. You will notify us immediately by telephone at 855-444-6861 and with written notice at MountainOne Bank, Attn: Customer Care Center, 93 Main Street, North Adams, MA 01247 if you learn of any loss or theft of original checks and/or if your Mobile Device is lost or stolen.  You will ensure the safety and integrity of original Checks from the time of receipt until the time of destruction. If warranted in our reasonable judgment, we may audit and monitor you, and you agree to cooperate with us to permit such monitoring, to confirm that you have satisfied your obligations under this Agreement.

Cooperation with Investigations:

You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Источник: https://www.mountainone.com/banking/mobiledisclosure

Personal Online Banking

Your wallet in your hands. Mobile pay allows you to make purchases with your mobile device using Apple Pay, Samsung Pay, or Google Pay. You can connect Mountain West Bank personal and/or business debit cards.

How to get started: 

Most devices have the apps pre-installed if not, download from Google Play store or Apple app store. 

Apple Pay: Open wallet app,  tap , scan card or enter card details manually, follow bank instructions, complete authentication process and  your card is in the wallet app.

How to use: You can either use Face ID (double click the side button, then look at your phone), a passcode (type it in), or a fingerprint (rest your finger on Touch ID). Then hold the top of the phone near the reader and wait for a "done" accompanied by a check mark.

Learn more about Apple Pay (Opens in a new Window).


Samsung Pay
: Open app,  sign in or create a Samsung account, confirm account with fingerprint, scan card or enter card details manually, complete authentication process and  your card is in the app.

How to use: Open the Samsung Pay app, select the card you want, then use your PIN, IRIS, or fingerprint to verify your identity. Hold the back of the phone to the contactless reader to complete the purchase.

Learn more about Samsung Pay (Opens in a new Window). 

Google Pay: Open app,    scan or enter card details manually, complete authentication process and  your card is in app.

How to use: Unlock your phone and hold it near the POS (point of sale) until you see a blue check mark. Learn more about Google Pay (Opens in a new Window). 

Make purchases anywhere you see the symbol. 
Every single transaction is encrypted so your actual card or account information isn't exposed. If you lose your device, need to deactivate your card, or any other assistance please contact us.

Apple, the Apple logo, and the iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox and Galaxy S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Google, Google Pay and the Google Logo are trademarks of Google Inc. 

Источник: https://www.mountainwestbank.com/online-banking/personal

Online Banking

With the advent of mobile devices, banking as a whole is taking on a new face. Community First has joined the digital revolution and offers a wide variety of services that can all be accessed via web, tablet, and other mobile devices, 24 hours a day. So, set up your online account today by printing and returning the application to get started! Please read the following Online Banking Agreement for more information.

Features

Below is a comprehensive list of all services Online Banking can provide.

  • Maintain Account Alerts
  • View account balances and transaction history including images of cleared checks
  • Establish transfers including loan payments
  • Pay bills electronically
  • Debit Card management
  • Submit deposits by taking a photo of a check
  • Download account information and monthly statements

Security

Handling your finances online presents certain risks but here at Community First, we utilize the latest methods of protecting your accounts such as SSL (Secure Socket Layer) which ensures a secure connection. Any information traded between your account and our servers is also encrypted to add even more security to an already airtight system. In addition to these features, we observe the tried and true user-end securities including PINs and personal questions to create the most secure experience possible.

ID Theft

Identity theft has become one of the most common crimes in the US and new technology is being developed every day to combat the rising threat of account breaching. It can happen any number of ways but it always starts with an unauthorized access to your personal information. If you suspect that you have been the victim of ID Theft, visit IdentityTheft.gov, a one-stop resource to help you report and recover from identity theft.  If someone is using your personal information to open accounts, make purchases, or get a tax refund, take these steps as soon as possible:

  • Call the companies where you know fraud occurred.
  • Place a fraud alert on your credit report and get copies of your report.
  • Report it to the Federal Trade Commission at 877-438-4338. 
  • File a report with your local police department.

Online Banking

Источник: https://www.cfbankco.com/online-banking

Mountain Range Icon Go Green. Go eStatements.

Jeff & Tracey Peterman

"From our business loan to our home construction loan, everyone is always very friendly & helpful. 

It is like banking with friends!"


Goodwill Industries
Judy Delaney

"With CSB, it truly feels like a partnership, because they don’t just look at numbers; they consider what’s best for us."

Scott Welch

"CSB is involved in so many ways in the communities we serve, as an employee it is nice knowing that you are a part of that.."

Millersburg Electric
Kerry Taylor

"I do business with CSB because they pay attention and they care. They saved us from fraud because of their practices."

Eagle Machinery
Kirk Spillman

"CSB gave us the chance to thrive. With their support, we have been able to expand, and continue to grow!"

Источник: https://www.csb1.com/
mountain one online banking

: Mountain one online banking

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ODE TO THE WEST WIND IMAGERY

MountainOne Bank Mobile Deposit Terms & Conditions Agreement

Description:

The mobile deposit services ("Mobile Deposit" or "Services") are designed to allow you to make deposits to your checking, money market or statement savings accounts from your camera- enabled mobile device capable of capturing check images and information and electronically delivering the items and associated deposit information mountain one online banking the Bank or the Bank's designated processor. The device must capture an image of the front and back of each check to be deposited in accordance with the Procedures; must read and capture the magnetic ink character recognition ("MICR") line on each check; and must read and capture all such other data and information as is required by this Agreement or Federal Reserve regulations for the processing of these checks for payment. The Bank offers the benefits and convenience of the Services to you free. The Bank reserves the right to charge fees for the Services in the future, with the required documentation.

Agreements:

Mobile Deposit is facilitated through Online Banking.  Please note that the Online Banking Agreement (available through the Online Banking platform), the Deposit Account Agreement and Disclosures (provided at account opening) and other disclosures provided at account opening, as applicable, each provide information relevant to this Service.  You can access these agreements through the Online Banking platform.  Please call 1-855-444-6861 with any questions that you may have.

Hardware and Software requirements:

Required Software/Equipment - To use online services and to access, view, and retain electronic communications your system will need the following requirements:

•      A personal computer running a current supported operating system
•      An Internet connection
•      A supported Web browser
•      A valid email address
•      A PDF viewer such as Adobe Reader
•      A printer (Optional if you want a paper copy)

Recommended Minimum User Hardware and Connection

•      Standard PC or Mac (Dual Core /-2 GHz processor or higher / 4GB RAM or greater)
•      Microsoft® Windows 8 / 8.1 / 10 or Mac OS X 10.714((Mojave) through Mac OS X 11.0 (Big Sur)
•      Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit;
•      Internet connection capable of receiving, accessing, displaying, and either printing or storing communications received.
•      Supported browser for consumer and commercial users
•      Security, anti-virus and Spyware updates applied
•      A valid email address and telephone number

Supported Browsers by Operating System

It is always recommended to use the latest browser version available from the provider. The following browsers have been tested and determined to provide reliable user experience for our online services. Some of these browsers may present information or show minor behavioral or cosmetic differences, but generally support the use of communications and our retail and commercial banking applications functionality.

For Windows End-Users:

•      Microsoft Internet Explorer® 11 on Windows 8/8.1/10
•      Microsoft Edge on Windows 10  (88+)
•      Firefox® on Window  8/8,1/10 (85+)
•      Chrome™ on Windows  8/8,1/10 (88+)

For Macintosh Users:

•      Firefox  (85+)
•      Safari  14
•      Chrome™ on Mac OS X 10.14 – mountain one online banking (88+)

For Mobile Users:

•      iOS Devices on iPhone, iPad, iPod Version 8.2+                                       
•      Android Devices Version 4.1.2+

MountainOne is not responsible for any electronic virus or viruses a customer may encounter while using the internet.  It is the Banks recommendation for the customer to perform routine virus and malware scans for your PC by using a current supported virus and malware protection product.

Deposit Limits:

The Bank reserves the right to establish and assign to you deposit limits for the Service (including limits on the dollar amount and/or number of Checks that you may transmit through the Service each day) and to modify such limits from time to time in the Bank’s sole discretion, and you agree to comply with all such limits. Our current daily deposit dollar limit is $2,500and the daily number of items that can be deposited is five (5).  There is also a rolling 25day limit where a total of 25 checks can be deposited for a total of no more than $25,000.  If you make a deposit through this Service before 5:00 p.m. on a business day that we areopen, we will consider that day to be the day of your deposit. However, if you make adeposit through this Service after 5:00 p.m. or on a day we are not open, we willconsider that the deposit was made on the next business day we are open. 

Please refer to your Deposit Account Agreement and Disclosures boa credit card online login further details.

Fees and Charges:

The Bank offers the benefits and convenience of the Services to you free. The Bank reserves the right to charge fees for the Services in the future, with the required notification.

Endorsements and Procedures:

You agree to restrictively endorse any item transmitted through the Services as "Mobile Deposit MountainOne Bank". You agree to follow any and all other procedures and instructions for use of the Services as the Bank may establish from time to time. Endorsements must be made on the back of the check within 1½ inches from the top edge, although we may accept endorsements outside this space. Any loss we incur from a delay or processing error resulting from an irregular endorsement or other markings by you will be your responsibility. For a check payable to you and any joint owner(s) of your Bank account, the check must be endorsed by all such payees and you may only use Mobile Deposit to deposit such check into a Bank account jointly owned by all such payees. If the check is payable to you or your joint owner, either of you can endorse it. If the check is made payable to you and any non-joint owner, you may not deposit the check into your Bank account using the Services.

Check requirements (including image quality):

The image of an item transmitted to the Bank using the Services must be legible and contain images of the front and back of the Check. The image quality of the items must comply with the requirements established from time to time by the American National Standards Institute ("ANSI"), the Board of Governors of the Federal Reserve Board, or any other regulatory agency, clearing house or association. These requirements include, but are not bank of america auto loan address to, ensuring the following information can clearly be read and understood by sight review of the Check image: the amount of the Check (both written and numeric); the payee; the signature of the drawer (maker); the date; the Check number; the information identifying the drawer and the paying financial institution that is preprinted on the Check including the MICR line; and all other information placed on the Check prior to the time of an image of the Check is captured (such as any required identification written on the front of the Check and any endorsements applied to the back of the Check).

Rejection of deposits:

After we receive Check images and all other required deposit information from you through the Service, we shall provisionally credit your designated account for the total amount of such Checks. The provisional credit is subject to final payment of the Checks and is also subject to your Deposit Account Agreement and Disclosures. You agree that all deposits received by us are subject to verification and final inspection and may be rejected by us in our sole discretion, and you shall be liable to the Bank for any errors, inaccuracies, breach of warranties and any other loss sustained by, or claim made against the Bank relating to such deposits. The Bank is not liable for any service or late charges that may be imposed against you due to the Bank’s rejection of any Check that you transmit for deposit through the Service. In all cases, you are responsible for any loss or overdraft plus any applicable fees to your account due to a Check being returned. You acknowledge and agree that, while we normally provide notice of rejected deposits, we may reject any Check transmitted through the Service in our sole discretion without notice to you, and we will not be liable for any such rejection or failure to notify you of such rejection.

Unpaid checks:

You are solely responsible for verifying that Checks that you deposit by using the Service have been received and accepted for deposit by the Bank. The Bank will provide you with notice of any deposits that it is unable to process because Checks were returned unpaid by the payer financial institution. In the event that the Bank credits your account for a Check that is subsequently dishonored and returned, you authorize the Bank to debit the amount of such Check plus any associated fees from the account. To the extent that funds in your account are insufficient to cover such amount, we shall debit the deficiency mountain one online banking from any of your other account(s) with the Bank in our sole discretion. Our right to charge your account(s) will apply without regard to whether the Check was timely returned or whether there is any other claim or defense that the Check was improperly returned. You understand and agree, that since the original Check is your property, it will not be mountain one online banking and the Bank may charge back an image of the Check, an ACH debit, or other electronic or paper debit, as applicable, to your account. You further agree that any image that we charge back may be in the form of an electronic or paper reproduction of the original Check or a substitute check. You may not use the Service to deposit a substitute check and you may not deposit the original Check through the Service or in any other manner if you receive a dishonored Check. You agree to comply with any additional instructions we may provide to you in connection with returned Checks.

Duty to report errors:

The Bank will provide you with periodic statements that will identify the deposits that you make through the Service. In addition, you may access the Bank’s Online Banking service for information about your deposits, returned items, deposit adjustments, Checks and other transactions on your accounts. You agree that it is your responsibility to review all such information that the Bank makes available to you in a timely manner to verify that deposits made through the Service have been received and accepted by the Bank and are accurate. Receipt of a Check by the Bank through the Service does not constitute an acknowledgement by the Bank that the Check is error-free or that we will be liable for the Check. You agree to notify us promptly of any errors, omissions, or discrepancies in a deposit within the time periods established in your Deposit Account Agreement and Disclosures.  You may notify us by writing to “MountainOne Bank, Attn: Customer Care Center, 93 Main Street, North Adams, MA 01247” or telephoning us at 855-444-6861. You agree to cooperate in any investigation by the Bank of any unsuccessful or lost transmission. Subject to applicable law, any failure by you to notify the Bank of any error, omission or other discrepancy in accordance with this Agreement and your Deposit Account Agreement and Disclosures shall relieve the Bank of any liability for such error, omission or discrepancy.

Availability of service/Contingency:

In the event you are unable to capture, balance, process, produce or capital 1 cc login a file to the Bank, or otherwise comply with the terms or the Procedures for any reason, including but not limited to, communications, equipment or software outages, interruptions or failures, you will transport or mail the originals of all checks to the closest Bank location. The deposit of original checks at an office of the Bank shall be governed by the terms and conditions of your Deposit Account Agreement and Disclosures and not by the terms of this Agreement.

Storage, security and destruction/disposal of the checks:

After you receive confirmation that we have received an image, you must securely store the original Check for 14 calendar days after transmission to us and make the original Check accessible to us at our request. Upon our request from time to time, you will deliver to us within two Business Days, at your expense, the requested original Check in your possession. If not provided in a timely manner, such amount will be reversed from your account. Promptly after the 14-day retention period expires, you must destroy the original Check by first marking it "VOID" and then destroying it by cross-cut shredding or another commercially acceptable means of destruction. After destruction of the original Check, the image will be the sole evidence of the original Check. You agree that you will never represent the original Check. You understand that you are responsible if anyone is asked to make a payment based on an original check that has already been paid.

Presenting checks more than once:

Once you have used the Service to deposit mountain one online banking Check you agree not to present, or allow anyone else to present, that original Check or a substitute check of that original Check again for deposit through the Service or by any other means. If you or anyone else present a Check or substitute check for deposit more than once, in violation of this Agreement, you agree to indemnify, defend and hold the Bank harmless from and against all liability and damages that may result from any claims, suits or demands from third parties with respect to such Check or substitute check. You agree that we may debit from your Bank account the aggregate amount of any Checks that that are deposited more than once. To the extent that funds in your account are insufficient to cover such amount, we shall debit the deficiency amount from any other of your account(s) with the Where do i find uscis online account number in our sole discretion.

Your Authentication method:

You agree that we are entitled to act upon instructions we receive with respect to the Service under your user ID, password or other code or authentication method that we require (these components are referred to herein collectively as your “Authentication Method”). You are liable for all transactions made or authorized with the use of your Authentication Method. We have no responsibility for establishing the identity of any person who uses your Authentication Method. You agree that if you give any component of your Authentication Method to anyone or fail to safeguard its secrecy, you will be in violation of your obligations under your Deposit Account Agreement and Disclosures and this Agreement. You agree to take appropriate steps to ensure that all components of your Authentication Method are protected and kept confidential. You agree to indemnify and release us from any and all liability, and agree not to make any claim or bring any action against us, relating to our honoring or allowing any actions or transactions that are conducted under your Authentication Method or acting upon instructions, messages or authorizations provided to us using your Authentication Method. By accessing the Service with your Authentication Method, you authorize us to complete the requested transaction(s) through the Service. Any requests or instructions we receive from you through the Service using your Authentication Method shall be considered “in writing” under all applicable law and shall have the same force and legal effect as a writing signed by you. This includes, but is not limited to, inquiries, deposit transactions, Checks deposited, Check images, changes to accounts or services or any other communication you provide us through the Service using your Authentication Method.

Data security:

You will complete each deposit promptly. If you are unable to complete your deposit promptly, you will ensure that your mobile device remains securely in your possession until the deposit has been completed. It is your responsibility to establish and maintain procedures to safeguard against unauthorized deposits. You will notify us log on to chase online banking by telephone at 855-444-6861 and with written notice at MountainOne Bank, Attn: Customer Care Center, 93 Main Street, North Adams, MA 01247 if you learn of any loss or theft of original checks and/or if your Mobile Device is lost or stolen.  You will ensure the safety and integrity of original Checks from the time of receipt until the time of destruction. If warranted in our reasonable judgment, we may audit and monitor you, and you agree to cooperate with us to permit such monitoring, to confirm that you have satisfied your obligations under this Agreement.

Cooperation with Investigations:

You agree to cooperate with us in the investigation of unusual transactions, poor quality transmissions, and resolution of customer claims, including by providing, upon request and without further cost, any originals or copies of items deposited through the Service in your possession and your records relating to such items and transmissions.

Источник: https://www.mountainone.com/banking/mobiledisclosure

Online Banking

With the advent of mobile devices, banking as a whole is taking on a new face. Community First has joined the digital revolution and offers a wide variety of services that can all be accessed via web, tablet, and other mobile devices, 24 hours a day. So, set up your online account today by printing and returning the application to get started! Please read the following Online Banking Agreement for more information.

Features

Below is a comprehensive list of all services Online Banking can provide.

  • Maintain Account Alerts
  • View account balances and transaction history including images of cleared checks
  • Establish transfers including loan payments
  • Pay bills electronically
  • Debit Card management
  • Submit deposits by taking a photo of a check
  • Download account information and monthly statements

Security

Handling your finances online presents certain risks but here at Community First, we utilize the latest methods of protecting your accounts such as SSL (Secure Socket Layer) which ensures a secure connection. Any information traded between your account and our servers is also encrypted to add even more security to an already airtight system. In addition to these features, we observe the tried and true user-end securities including PINs and personal questions to create the most secure experience possible.

ID Theft

Identity theft has become one of the most common crimes in the US and new technology is being developed every day to combat the rising threat of account breaching. It can happen any number of ways but it always starts with an unauthorized access to your personal information. If you suspect that you have been the victim of ID Theft, visit IdentityTheft.gov, a one-stop resource to help you report and recover from identity theft.  If someone is using your personal information to open accounts, make purchases, or get a tax refund, take these steps as soon as possible:

  • Call the companies where you know fraud occurred.
  • Place a fraud alert on your credit report and get copies of your report.
  • Report it to the Federal Trade Commission at 877-438-4338. 
  • File a report with your local police department.

Online Banking

Источник: https://www.cfbankco.com/online-banking

Online Banking Help - Answering Your Questions

1) Why do I have to complete the update?

Our Online Banking technology includes Multi-Layered Authentication. This requires you to complete a one-timeenrollment which activates your account for access to Online Banking. You must complete this solano county court calendar to access your account information online. It is intended to provide you with the best security possible. Multi-Layered Authentication consists of validation and authentication of an individual using more than one method of cash america pawn corpus christi tx. Generally, this is accomplished by verifying three things:
  1. Something you are, in the form of identifying information like your dog's name or where you went to high school.
  2. Something you have, for example a driver's license, or a security token.
  3. Something you know, such as a Password.
Item #1 - You will need to create three (3) question and answer pairs. This allows us to verify that you are in fact, you, by presenting you with a question that only YOU know the answer to. If you don't answer the question correctly, you will not gain access to your accounts.

Item #2 - You will also need to create a "Security Key". This allows you to verify that you have walmart asurion sign in our Online Banking site, and not some other site. Every time you attempt to log in to your accounts, we will send you a graphical representation of the Security Key that you created. If you do not see that Security Key or it is not the one you created then you know that you are NOT at OUR site. If this happens, please contact us immediately.

Item #3 - This is one that you already know. This is your Password.

2) How does the login process work?

It is our commitment to you that access to your financial information is appropriately secure. We have taken enhanced measures to secure our Online Banking site.   As always, if you have any questions or concerns regarding these changes please contact us.  The following details what you should expect.

Summary of the First Time you log in after the mandatory Security Update:

The login process is as follows:
  • Login is a multiple step process instead of one screen where you enter your User ID and Password.  First, you must enter your User ID and the Random Code.
  • You will then be asked to answer one of the challenge questions. If you choose to remember your computer you will bypass this step. Remembering your computer is on the last step of the login process.
  • The last screen will prompt you to verify the Security Key Image that you selected during the security update and to enter your Password. You may select to remember your computer here.

3) What is the Random Code?

The Random Luxury vacation rentals north carolina beach is an extra security measure used to eliminate fraudsters from randomly selecting account numbers.  It is randomly generated each time you try to log in.

4) What is my Security Key Image?

The Security Key Image is used to help you identify our Online Banking as a legitimate site. The text word or phrase you select will be converted to an image.  When you log into Online Banking you will see the Security Key Image on every page.

Some things to keep in mind:
  • Use a unique set of characters or word(s) that you can use to identify our Online Banking site has your Security Key Image
  • Please do not enter any Passwords

5) What century bank near me "Remember this computer" mean?

If you choose to remember your computer, you will not be prompted to answer one of the questions you set up during enrollment. You will still have to enter in your User ID, Password and the Random Code. You can remember your computer after you have completed the initial enrollment and login. The system uses information about your hardware and software to recognize a remembered computer. If you delete your browser cookies on your PC, you will have to re-remember the computer. The secure cookie will periodically expire on your computer and will require you to remember your computer again.

6) What does "Do not remember this computer" mean?

If you are using a computer that is accessed by numerous users (Ex. library or at airport kiosks) we recommend that you do not remember your account on this PC. We only recommend you remember your personal computer at home or at work.

7) What is a secure cookie?

A secure cookie is a small text file with hashed content that is placed on a computer mountain one online banking help identify the user.  In this case, the cookie that is stored on your PC during login lets you bypass your personalized security questions whenever you access Online Banking in the future. The secure cookie will periodically expire on your computer and will require you to remember your computer again.

8) Can I remember my account on another computer?

Yes. You can remember your account on more than one PC.

9) Can I, my spouse and children remember our accounts on the same PC?

Yes. You can remember numerous accounts on the same PC. This will bypass the security questions when you log in.

10) Do I have to re-remember my PC when I delete my cookies?

Yes. The system uses your PC hardware and software information to recognize you are a legitimate user. If you delete your cookies, the information is no longer available to authenticate your login. You will be prompted to answer one of your security questions.

11) Why do I have to remember again when I use a separate browser on the same PC to access Online Banking?

When you remember your account on a certain PC it stores software and hardware information used to access Online Banking. The system stores information like your browser (Internet Explorer, Netscape, Firefox) and operating system (Windows XP, 2000, Macintosh). If you access Online Banking with anything different for oxford bank and trust hours logins, you are required to remember the new system information.

12) What if I forget my Password or the answers to my questions?

Please feel free to contact us by phone and we can mountain one online banking your session.

13) Can I change my questions and/or my Security Key Image?

Yes. Once you log into your account you will have access to change your questions and/or your Security Key Image.

14) What browser should I use to access Online Banking?

Recommended Browsers:
  • Google Chrome™ (versions 38.0 and above)
  • Microsoft® Internet Explorer® (versions 11.0 and above)
  • Mozilla® Firefox® (versions 34.0 and above)
  • Safari® (versions 7.1 and above)
  • Microsoft Edge® (versions 25.0 and above)
Источник: https://online.mountainone.com/servlet/SLogin?requestType=vhtml&template=/c/custom/help/mfaHelp.vm&defaultLanguage=en
I’m graduating from college in June and have been hearing a lot about loan consolidation. What is student loan consolidation and how does it work? Do you recommend this method of repayment for student loans?

Essentially, you can consolidate multiple federal student loans with variable interest rates into .

Essentially, you can consolidate multiple federal student loans with variable interest rates into one fixed-rate loan and extend your repayment period from 10 years to up to 30 years. The interest rate for your consolidated loan is either 8.25% or is based on a weighted average of the underlying loans, rounded up to the nearest one-eighth percentage point – whichever is less. The determined interest rate is locked mountain one online banking for the life of the loan.

Consolidation is not the best option for everyone, so do some research before making a decision. Always make sure that you clearly understand the terms of the loan. The federal government allows a six-month grace period from the day you graduate until loan payments must begin. If you choose to consolidate during this time, your grace period will be waived and you will have to start making payments immediately. However, some of the lowest rates are offered during this grace period. Once you consolidate, the interest rate is locked in for the life of the loan. Consolidate federal and private loans separately. Unlike private loans, interest on federal loans may be tax deductible, and you might be able to defer payments if you go back to school.

Source: BrassMagazine.com

Источник: https://www.independentbank.com/personal/electronic-services/online-banking/
   User Guide

Bank using our mobile app

available in the app store button android app on google play button

Your security is our priority

Features for Online and Mobile banking


System Requirements

Источник: https://www.stockmanbank.com/pers/online-banking

Online Services

bill pay

Bill Pay

We Offer FREE BILL PAY Service to our members!

How mountain one online banking it work?

CU Bill Pay is a secure site that you can submit payment to creditors via your computer. Applications for this service are now what is the routing number for renasant bank. You will be sent a User ID and User number to access this new service, along with easy to follow instructions for building your creditor information and submitting payments. Upon completion, you will be assigned a confirmation number for each transaction for your records. The amounts are deducted automatically from your credit union checking account. When you receive your monthly statements, each payee name will be listed for easy account reconcilement.

How much does it cost?

Bill Pay is a FREE service offered to all of our members. Other fees: Stop payment requests trailer homes for rent in las cruces nm NSF returns $28.00. Automatic overdraft transfers from other accounts to cover any shortage in the checking account will continue to be at no charge.

How can I get started?

Simply fill out the Electronic Bill Payment application. Start your CU Bill Pay service today.

Online Banking

CU Online™ is designed to provide you and your family with secure and easy access to your Mountain Heritage Federal Credit Union accounts over the internet. CU Online™ is open 24 hours a day, 7 days a week, and is available to Mountain Heritage Federal Credit Union members only.

To access CU Online™, you must be a member of Mountain Heritage Federal Credit Union and be enrolled in our system.

To use CU Online™, you must be using Internet Explorer 4.0 (or higher) or Netscape Navigator 4.0 (or higher) mountain one online banking your browser, and it must support 128-bit encryption. You can download one of these browsers by clicking on the respective icon at the bottom of this page.

CU Online™ employs industry leading security features to ensure that all of your transactions are conducted with the highest possible privacy and protection. All data is encrypted using 128-bit encryption, the strongest form available, and transfered via the Secure Sockets Layer (SSL) protocol between you and your Credit Union.

MasterCard Secure Code

MasterCard Secure Code is a system created to give you added security when shopping online. Selected merchants use MasterCard Secure Code. When shopping one of these merchants you will be asked for your Secure Code before you can complete the transaction. This code is only known by you and the Mt. Heritage FCU authentication system. click here and establish your Secure Code today.

EZ Card Info

Click to access credit card information

Mobile App

CU Online™, our Online Banking is available at your fingertips, helping you to gain financial freedom no matter where life may take you!
You can download the touchbanking app pets at home opening hours sunday your app store:

Google Play Store Badge

App Store Badge

Looking out for the little guy!

Join Us Today


Back to Top

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the Mountain Heritage FCU website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Mountain Heritage FCU website.

We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Mountain Heritage FCU.
CLICK OK TO CONTINUE OR CANCEL TO ABORT.

ContinueCancel

Источник: https://www.mhfcu.net/services.php

Q: Storage, security and disposal of checks.
A: You must store your original checks for 14 days after submitting for deposit, to be made accessible by the Bank upon request. After 14 days, you should destroy the original check by first marking it VOID, then shredding it.

Q: What do I do if my smartphone camera will not take the picture of the check?
A: Make sure the camera function is turned on for the “MountainOne” app

For iPhone:

  1. Go to the Settings for your smartphone
  2. Find and click on the “MountainOne” app in Settings
  3. Make sure the Camera option is turned on or is allowed access

For Android:

  1. Go to Settings for your smartphone
  2. Select Applications and then Applications Manager
  3. Find the "MountainOne" app and make sure the app has permission to the camera

Electronic Payment FAQs

Bill Pay

Q: How do I use Bill Pay?
A: To begin using Bill Pay:

  1. Sign up for and login to Online Banking on our home page
  2. Click “Bill Pay” and accept the disclosure
  3. Follow the prompts to start paying your bills online or via the “MountainOne” mobile app

(Note that you must first set up Payees in order to send out Bill Payments)

Q: When can I schedule a Bill Payment to pay?
A: Bill payments can be scheduled to pay now, in the future, or on a recurring basis (also called auto pay).

Q: Will a Payee receive an electronic payment or a paper check?
A: Electronic or check payment is determined automatically, based on the individual payee.

Q: When do Bill Payment amounts come out of my account?
A: If funds are sent electronically, the funds are debited from your account on the delivery date you chose when scheduling the payment. If a check is sent for the payment, the payment is debited from your account when the check clears, which depends on when the payee deposits the check.

Q: Is there a fee to expedite a Bill Payment?
A: For expeditated payment services, there is a $9.95 fee per electronic payment and a $24.95 fee per overnight check.

Pay a Person

Q: Where do I find the Pay a Person option?
A: Pay a Person is available via Online or Mobile Banking. In Online Banking, Pay a Person can be found in the Transfers / Send & Receive Money menu. In Mobile Banking, Pay a Person is available on the Home screen menu.

Q: Who can I pay with Pay a Person?
A: You can pay any individual with a U.S. bank account. 

Q: How does the Pay a Person process work?
A: Pay a Person payments can be scheduled at any time through Online or Mobile Banking. Once you’ve set up a recipient and scheduled a payment, the person you’re paying will receive a text message or email (depending on the information you provide) that you are sending them money. Once your recipient “accepts” the funds, the payment will be debited from your checking or savings account and securely transferred to the recipient’s account.

In Online Banking:
Click Transfer, then Send & Receive Money. Click on Accounts/Contacts, then Add Contact. Complete the steps to add a contact. Once your recipient has been added, click on the magnifying glass next to the person’s name, and click Pay Contact. Add the amount you want to pay, and any message you would like to include with the payment. Click Authorize and the person you’re paying will receive a text or email with instructions for accepting the payment.

In Mobile Banking:
Click Pay a Person, then Send Money. Next, choose the account to pay From, enter the name of the person you are paying, enter their contact cell phone number or email address, and the amount you want to pay. Submit and Confirm the payment information, then click Proceed. The person you're paying will receive a text or email with instructions on accepting the payment.

Q: Is there a fee for Pay a Person?
A: No, this service is free.

Transfer Funds

Q: Can I transfer funds into and out of MountainOne Bank?
A: Yes. You can transfer funds between your accounts at MountainOne Bank, or you can transfer funds to or from your account at another financial institution.

Q: Is there a fee or transaction limit to transfer funds into or out of MountainOne Bank?
A: There is a $2.95 fee per transfer of funds from MountainOne Bank to another financial institution. There is no fee to transfer funds from another financial institution into your MountainOne Bank account. Monthly money market or savings account transfer limits apply.

Q: When do transferred funds come out of my account?
A: When a customer schedules a Person-to-Person (P2P) or Account-to-Account (A2A) before 3:00 pm EST on a business day, it will be processed the same day. If the transfer is scheduled after 3:00 pm EST on a business day, it will be processed the next business day. Transfers will typically be completed within 3 business days. The only exception would be if it is the customer's first time using these features. MountainOne Bank would place a 24-hour hold on the transaction before it is processed for security and/or fraud reasons.

Q: When can I schedule transfers to take place?
A: Transfers can be scheduled to take place now, in the future, or on a recurring basis.

Wire Transfers

Q: What is a Wire Transfer?
A: A wire transfer is a method of sending money electronically to a person or entity. These are used most often by businesses, using Online Banking, but are available to consumers; ask for details at a MountainOne Bank office. 

Q: When do Wire Transfer funds come out of my account?
A: With Wires, funds are removed from your account the day the Wire is initiated. In order for funds to be received on the other end on the day of the request, Wire requests should be made by 3:00 pm for businesses and consumers via online banking and by 3:30 pm for businesses and consumers at a MountainOne Bank office.

Q: Is there a fee for Wire Transfers?
A: Yes. Fees are noted on our Fee Schedule.

Источник: https://www.mountainone.com/content/online-banking-faq

Comments

  1. @Camille F not as expensive as shelling out 5k for daycare and 5k for rent!! If they are somehow managing that then yes they can move. 100k in NYC is not a good income so you can't say his job is so hrllgreat that they can't leave it

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